The Consequences of Poor Quality Essay Example | Topics and Well Written Essays - 1500 words

The Consequences of Poor Quality - Essay Example e of meeting the quality standards of the products, the organizations have to face serious setbacks in terms of loss of business, liability, productivity and increased cost of production. Product quality possesses great importance for the organizations operating in different sectors and industries because they could survive in the highly competitive market place on behalf of high quality of their products and services. Product quality refers to the ability of the product to meet the expectations and needs of the customers. The product quality assures that it will work reliability and will perform all of its functions in adequate manner (Anderson et al, 1993). The organizations are required to pay keen attention towards the issue of quality because quality of product and services work to increase the profitability of the businesses. The quality assures that the customers are satisfied having expected quality in return of their money and they recognize the quality delivered by the company that keep them loyal and willing to pay for the products. The product quality also works for establishing and strengthening the brand name and brand image and poor quality tends to have direct and strong impact upon the brand stability (Christopher, 2000). The research paper intends to identify the consequences of poor quality upon the businesses using a qualitative research approach. The paper identifies the importance of quality for the businesses and explains different negative impacts drawn by the poor quality. The paper employs a qualitative research approach to deal with the issue under study. The paper attains its desired objective of identifying the consequences of poor quality through secondary analysis of data. The information for the research paper has been collected from different secondary sources like books, magazines, journals and research studies. The collected information has been reviewed and analysed to identify the major consequences of poor quality. The